Consumer Health Data Privacy Policy

Effective Date: September 22, 2026
Last Updated: September 22, 2026

WearSun LLC (“WearSun,” “we,” “us,” or “our”) designs and sells customized consumer insoles.

WearSun is not a healthcare provider, medical clinic, or medical service. We do not provide medical diagnoses, prescriptions, medical advice, or medical treatment.

As part of customizing WearSun products, we may ask customers to voluntarily provide information concerning foot pain, discomfort, foot conditions, and other information that may help us design and support their customized insoles.

Certain information may qualify as “consumer health data” under applicable U.S. state privacy laws.

This Consumer Health Data Privacy Policy explains what consumer health data we may collect, why we collect it, where it comes from, how it may be shared, and the rights that may be available to you.

For information about WearSun's general privacy practices, please review our separate Privacy Policy.

1. Consumer Health Data We May Collect

Depending on the information you choose to provide and applicable law, WearSun may collect the following categories of consumer health data.

Foot Pain and Discomfort Information

This may include:

• Whether you experience foot pain or discomfort

• Where you experience pain or discomfort

• Heel discomfort

• Arch discomfort

• Forefoot discomfort

• Other areas of foot discomfort

• Information you voluntarily provide describing your symptoms or concerns

Foot Conditions and Concerns

You may choose to tell us about:

• Plantar fasciitis

• Other foot conditions

• Previous or current foot injuries

• Other physical concerns you believe may be relevant to the fit, design, or comfort of your customized insoles

We collect this information to understand your product needs. We do not use this information to diagnose a condition or provide medical treatment.

Foot Measurements and Scan Information

Depending on applicable law and the context in which it is processed, consumer health data may also include:

• 3D foot scan information

• Foot dimensions

• Foot measurements

• Foot shape and geometry

• Scan-derived measurements

• Related information used to customize your insole

WearSun uses this information for product measurement, design, customization, manufacturing, support, and reorders.

We do not use foot scans to authenticate or identify individuals through biometric matching.

Product Customization Information

We may process information connecting your disclosed pain, discomfort, condition, or measurements with your customized product design or Foot Profile.

2. Why We Collect and Use Consumer Health Data

We may collect and use consumer health data to:

• Understand your requested product needs

• Understand areas in which you experience discomfort

• Customize the design and characteristics of your insoles

• Create and maintain your WearSun Foot Profile

• Process your foot scan

• Design your customized insoles

• Manufacture and fulfill your order

• Support product fit

• Respond to customer service questions

• Make requested product adjustments

• Maintain your Foot Profile for future reorders

• Provide the products and services you request from WearSun

WearSun uses this information in connection with providing and supporting the customized consumer product you request.

We do not use consumer health data to diagnose medical conditions, provide medical advice or treatment, or issue prescriptions.

3. Sources of Consumer Health Data

We may collect consumer health data from the following categories of sources.

Directly From You

For example, when you:

• Complete a product-customization questionnaire

• Build your WearSun Foot Profile

• Complete the foot-scanning process

• Place an order

• Contact customer service

• Request a product adjustment

• Provide information about product fit or comfort

From a Parent or Legal Guardian

When a WearSun product is purchased for a child, consumer health data about the child may be provided by the child's parent or legal guardian.

From Service Providers Acting on Our Behalf

We may receive information generated or processed by technology providers acting on our behalf, such as foot-scanning, cloud-storage, product-design, or manufacturing providers.

4. Consumer Health Data We May Share

Where reasonably necessary to provide, manufacture, support, or maintain your requested WearSun product, we may share or make available categories of consumer health data including:

• Foot pain and discomfort information

• Foot conditions voluntarily disclosed by you or a parent or guardian

• Foot scan information

• Foot measurements and geometry

• Foot Profile information

• Product fit and customization information

We limit such sharing to information reasonably necessary for the applicable purpose or as otherwise permitted or required by law.

5. Categories of Recipients

Consumer health data may be processed by or shared with the following categories of service providers when reasonably necessary to provide the WearSun product or Services you request:

• Foot-scanning technology providers

• Cloud hosting and data-storage providers

• Product design and customization providers

• Insole manufacturing and production providers

• Technology and IT service providers

• Customer support providers

These providers may process consumer health data on WearSun's behalf in connection with providing the requested product or supporting our Services.

WearSun does not knowingly provide consumer health data to Meta, Google, or other advertising platforms for targeted advertising.

WearSun does not sell consumer health data.

We do not disclose consumer health data to independent third parties for their own advertising purposes.

6. Consumer Health Data and Advertising

WearSun separates health-related product-customization information from its advertising activities.

We do not knowingly provide the following information to Meta, Google, or other advertising platforms for targeted advertising:

• Answers concerning plantar fasciitis or other disclosed foot conditions

• Information concerning foot pain or discomfort

• 3D foot scans

• Foot Profile measurements

• Customized insole design information

• Children's health-related customization information

General e-commerce activity, such as visiting a product page, adding an item to a cart, or completing a purchase, may be processed by advertising and analytics providers as described in our general Privacy Policy and subject to applicable law and your privacy choices.

7. Children’s Consumer Health Data

WearSun sells certain customized products for children, but the purchasing and customization process is intended to be managed by an adult.

When a WearSun product is purchased for a child, a parent or legal guardian should:

• Purchase the product

• Provide information about the child

• Answer product-customization questions

• Operate or supervise the foot-scanning process

• Communicate with WearSun concerning the child's order

A parent or legal guardian may provide information concerning a child's foot pain, discomfort, foot conditions, measurements, scan, or Foot Profile where reasonably necessary to customize the product requested for the child.

We use this information to provide and support the customized product requested by the parent or guardian.

We do not knowingly use consumer health data relating to children for targeted advertising.

Parents and legal guardians may contact us regarding consumer health data concerning their children at:

hello@wearsuninsoles.com

8. Sale of Consumer Health Data

WearSun does not sell consumer health data.

If our practices materially change in the future in a way that constitutes a sale of consumer health data under applicable law, we will provide any legally required notice and obtain any authorization required by applicable law before doing so.

9. Your Consumer Health Data Rights

Depending on where you live and applicable law, you may have rights regarding your consumer health data.

These may include the right to:

• Confirm whether WearSun collects consumer health data concerning you

• Access consumer health data concerning you

• Request deletion of consumer health data

• Obtain information about certain third parties or affiliates with whom consumer health data has been shared

• Withdraw consent from certain future collection or sharing where processing is based on consent

• Appeal certain decisions concerning a consumer health data request

• Exercise applicable rights without unlawful discrimination

These rights are subject to applicable legal requirements and exceptions.

10. How to Exercise Your Rights

To submit a consumer health data privacy request, email:

hello@wearsuninsoles.com

Please use the subject line:

Consumer Health Data Privacy Request

Please describe the request you are making and provide enough information for us to understand and process it.

You are not required to create a new WearSun account solely to submit a privacy request.

We may take reasonable steps to verify that the person making the request is the individual to whom the information relates or is otherwise legally authorized to make the request.

11. Requests for Deletion

Subject to applicable law, you may request deletion of eligible consumer health data concerning you.

Where required by law, we may communicate a valid deletion request to applicable processors, contractors, affiliates, or other recipients so they can delete applicable consumer health data.

Deletion from archived or backup systems may take additional time where permitted by applicable law.

If you request deletion of your Foot Profile, foot scan, measurements, or related customization information, WearSun may no longer be able to manufacture future pairs using your existing design. You may need to complete a new scan and customization process before placing another customized order.

Certain information may be retained where required or permitted by applicable law.

12. Withdrawal of Consent

Where our collection or sharing of consumer health data is based on your consent, you may withdraw that consent for future collection or sharing by contacting:

hello@wearsuninsoles.com

Withdrawal does not necessarily affect processing that lawfully occurred before the withdrawal.

Withdrawal or deletion of certain information may affect our ability to provide certain customized product functionality.

13. Appeals

Where applicable law gives you the right to appeal a decision concerning a consumer health data privacy request, you may submit an appeal by emailing:

hello@wearsuninsoles.com

Please use the subject line:

Consumer Health Data Privacy Appeal

Include sufficient information for us to identify your original request and understand why you would like the decision reconsidered.

14. Data Retention

We retain consumer health data for as long as reasonably necessary for the purposes for which it was collected, including to:

• Customize and manufacture WearSun products

• Maintain your Foot Profile

• Support future reorders

• Provide product adjustments and customer support

• Maintain appropriate business records

• Comply with applicable legal obligations

• Resolve disputes

You may request deletion of eligible consumer health data as described above.

15. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect consumer health data against unauthorized access, disclosure, loss, alteration, and misuse.

We seek to limit access to consumer health data to personnel and service providers that reasonably require the information to perform their functions.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

16. Changes to This Consumer Health Data Privacy Policy

We may update this Policy to reflect changes to our products, technologies, data practices, service providers, or legal obligations.

If we intend to collect, use, or share additional categories of consumer health data or use consumer health data for additional purposes in circumstances requiring additional notice or consent under applicable law, we will provide the required notice and obtain consent where required before doing so.

The “Last Updated” date above indicates when this Policy was most recently revised.

17. Contact Us

If you have questions about this Consumer Health Data Privacy Policy or would like to exercise an applicable privacy right, please contact us:

WearSun LLC
2751 N Miami Ave, Ste 9B
Miami, FL 33127
United States

Email: hello@wearsuninsoles.com
Website: wearsuninsoles.com